The results are in! Thank you to everyone who took the time to complete our Supporter Survey last month. We are grateful for your commitment to making us better.

A few key takeaways from the responses:

  • 133 responses (40% donors, 21% volunteers, and 39% community members)
  • People expressed strong interest in: food, housing & homelessness, early childhood, and senior services.
  • Donors expressed a need for clearer information in regards to where their donation goes/what their donation supports, as well as a clearer picture of what certain donations cover when asked to give (“$X will support X”). 
  • Donors also expressed an interest in learning more about broad, programmatic funding. 
  • Volunteers expressed a need for a stronger onboarding process.
  • Community members expressed an interest in hearing more program updates in communications.

We will work to make these changes over the next year. Our commitment is to our community, and we want to serve you and our clients to the best of our ability. If you have any questions or more feedback to share, please email us

P.S. Congratulations to Donna W. on winning the New Seasons gift card drawing!

I started using the Free Food Market. I learned about more programs that could help us. But the biggest change wasn’t the services themselves.

It was how I was treated. 

For the first time in my entire life, I was met with dignity. 

I wasn’t talked down toI wasn’t made to feel ashamed for needing help. I wasn’t forced to “prove” I deserved to survive. At Neighborhood House, people spoke to me with genuine respect, something I have so often not been given, simply due to my circumstances. That changed everything. Even now, it still brings tears to my eyes. 

When you’re disabled, when you’re parenting alone, when you’re just trying to get through the day without falling apart…asking for help is hard. Being treated with kindness backed by action? It’s life-changing. 

That kindness empowered me. 
I joined the Head Start Policy Council. 
I became involved in statewide advocacy work. 
And eventually, when someone asked iI would consider joining the Neighborhood House Board, I said yes. 

Being on the board fills a need I’ve carried my whole life: the deep need to give back. There is so little any one person can do alone. But when we connect, when we come together as a community, everything becomes possible. 

People sometimes ask me why services like Neighborhood House still matter. 

My answer is simple: 

Because income inequality is growing. 
Because our systems do not prioritize people in poverty. 
Because without places like Neighborhood House, people really would go hungry. Children would go without resources necessary to thrive. Housing insecure families would be turned out into the streets. 
And that is simply not acceptable.

Until we change the systems that create these conditions in the first place, we need community-based organizations that keep people alive, keep families housed, and treat every neighbor with dignity.

And there’s one more thing I want you to know:

No one chooses this. 

Everyone is doing the best they can. 
Sometimes people just need a little boost.

When you donate or volunteer at Neighborhood Houseiis truly life changing. You may never meet every person you help—but please know there are so many of us who feel overwhelmed with gratitude because these services exist.

I am one of them.

So today, as we close out the year, I’m asking you to help more neighbors like me.

Here’s how you can help right now: 

  • Make a gift today — your support goes directly to families who need it most.
  • Start a food dr​ive — our Food Security Program is a lifeline and always needs support. 
  • Share my letter with a friend who believein a more just and caring community.

Thank you for believing in this work.

Thank you for believing in people like me. 

With gratitude,

Love 
Board Member & Program Participant 
Neighborhood House 

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